Privacy policy

RESPONSIBILITY OF THE TREATMENT

The person in charge of the treatment of his information is the holder of the present web page, Amixalan Energy Supplies, S.L., as well as the rest of the organizations of the Group Amixalan (in forward, the Data Manager).

If you should have any queries or questions regarding our privacy policy, we invite you to contact Amixalan Energy Supplies S.L., either by visiting our facilities located in Valencia at C/Historiador Diago nº 2, or by calling 747 408 954, or by sending an e-mail to info.aes@amixalan.com.

COLLECTION AND TREATMENT OF PERSONAL DATA

This privacy policy is aimed at informing you of the types of personal data we collect on our website and the reason why we collect it.

The purpose will be determined by the legitimate interest derived from factors such as your relationship with us (e.g. customer registration, payment details, making a suggestion, complaint or claim), or by the means used to send the data (e.g. contact form, request for information, sending commercial communications by e-mail or other electronic means, registration for training courses, etc. as well as acceptance of offers, orders or subscription to contracts, managing applications from candidates who wish to work with us, etc.).

The following are the processing operations referred to in this privacy policy, without prejudice to the fact that there may be others for which you will be informed or asked for the appropriate authorisation:

Customer registration

Registration application form: The Data Manager will only process the data you provide in order to process your registration and offer you the services, purposes and advantages associated with the consideration of "Amixalan Customer", which are available on the website. As well as to provide you with offers of products or services of interest to you.

Provision of services and maintenance of the business relationship.

To provide and manage the work and services that you entrust to us, including the preparation of estimates and offers that you request from us, whether or not as a result of the extension of any service that we may be currently providing.
To send you commercial communications related to the activities and services we offer in the Amixalan Group and which fall within your reasonable expectations in relation to the services previously contracted. This processing may cease in the event that you object to it.
Administrative management of the relationship, including the management and processing of the collection of our services. The management may also include the communication and/or transfer of your data to one or more of the companies that form or may form part of our business group, all motivated by internal administrative management based on legitimate interest which implies that your data will not be used by the rest of the group for any purpose other than that expressed herein unless you expressly consent.
Risk/financing: To analyse your economic capacity in order to assess the risk of non-payment of operations, and thus to grant them or not. These processing operations may take place, for example, in the case of financed operations or credit lines that may be granted to you. Processing will be carried out on the legal basis of contract performance.
Processing derived from regulatory compliance: in the relationship with you, regulations may become applicable that oblige us or enable us to process your data, always for the purpose of complying with such regulations (or in the exercise of the rights that such regulations may grant us).

Requests for information

When you contact us, for example, by telephone, e-mail, messaging services, social networks, telephone or even in person, to ask us for information or consultation on any subject, make a suggestion, complaint or claim, we will process your data in order to deal with the request for information and/or consultation that you have made, with the management and scope that it requires. This operation may include the use of the data received for the preparation of proposals for services and/or collaboration, in the event that this is indeed the request.

Training actions and events

If you contact us to register for one of our courses, conferences or lectures, we will use your data to (I) inform you about the event; (II) process your registration and/or participation in the training activity for which you have registered, as well as to send you information about the course (materials, evaluation surveys, notifications or notices of changes, etc.). We will also use your data in cases where you give us your consent, to send you information about new courses or conferences that may be of interest to you.

Representatives

In the event that you represent a legal entity, we will process your data for the purpose of maintaining the relationship or fulfilling the request of the legal entity.

If you have agreed to receive cookies when you visit this website, the cookie policy of the website applies. We recommend that you visit the aforementioned policy where you can find out, among other things, about the cookies used, their purpose and the configuration options that you can adopt in your devices for viewing the page, for example to delete them.

HOW LONG WE KEEP YOUR DATA?

The data will be kept for the time necessary to fulfil the purpose for which they were collected, and to determine any possible liabilities that may arise from this purpose and from the processing of the data. Once the possible actions in each case have expired, we will proceed to delete the personal data.

TRANSFER OF RIGHTS TO THIRD PARTIES

Apart from the collection and processing of data by the owner of the website, we would like to inform you that your data will not be transferred to third parties. The personal data will only be communicated to those entities and/or public bodies to which it is necessary to make such communication in compliance with the legal obligations that must be observed.

However, in order to fulfil the purposes indicated in this Privacy Policy, it may be necessary for us to give access to your personal data to entities of the Amixalan group and to third parties that provide us with support in the services or products that we offer you. If the service providers are located in territories outside the European Economic Area that do not provide a level of data protection comparable to that of the European Union, we inform you that we transfer your data with appropriate guarantees and always safeguarding the security of your data.

PERSONAL RIGHTS

If you wish, you can exercise your rights of access, rectification, erasure ("right to be forgotten"), restriction of processing, portability and objection, as well as your right not to be subject to automated individual decisions, including profiling. You may also withdraw your consent at any time. To do so, please send your request to dpo@amixalan.com.

We will respond to all legitimate requests. If we consider it necessary to identify you, we may ask you for a copy of a document proving your identity. You may also lodge a complaint with the Spanish Data Protection Agency, or any other competent supervisory authority, especially when you have not obtained satisfaction in the exercise of your rights.

CONTACT INFORMATION

If you have any doubts about this privacy policy, you can contact us via the e-mail address info.aes@amixalan.com.